Purchase FAQ’s

What payment methods do you accept?

We accept the following methods of payment – Mastercard, Visa, Visa Debit and PayPal.

When will I be charged?

Payment is charged immediately after security checks from your bank issuer and our payment processor have been authorized.

How do I know my order has been placed successfully?

We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your enquiry. Once your order has been accepted and dispatched to you we will send you a confirmation email.

I did not receive a confirmation email

Please contact us if you do not receive an acknowledgement email and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.

The product I ordered is out of stock. Why was it on the website?

All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods we may be in a position where we cannot supply an item or there may be an unexpected delay in despatch. If this is the case, we will let you know as soon as possible and will offer to substitute the item or a refund.

How long will my order take to be processed?

We endeavour to process orders as quickly as possible as we know how exciting it is to get your order promptly, however please allow 24 – 72 working hours as a guide.

Product FAQ’s

What is MedColl?

MedColl is a dietary health supplement capsule to help you look and feel good. It’s not a medicine but a nutraceutical supplement which can be taken by men and women.

Why MedColl Derma capsules are different?

MedColl is a daily nutraceutical supplement which has been scientifically proven to help you combat the signs of ageing by working from the inside right through to the outside of your body.
MedColl Collagen Boosting Supplements are unique – they’re unlike any other collagen tablets.

We only use certified 100% pure natural bio-marine Type I collagen along with natural anti-ageing & anti-oxidant ingredients in our capsules and it’s all about how much your body absorbs. (bioavailability). We don’t see the point of taking a capsule (like some other available) that don’t help you produce new collagen and where they absorb less than 10% of that collagen intake. MedColl has a bioavailabilty rate of 96%. By taking MedColl your body can utilise all that collagen and other nutrients necessary for your body to maintain and form new collagen.

Why should I take MedColl?

It makes you look and feel better!

  • Actively works at diminishing the effects of ageing
  • Improves overall skin health and structure
  • Has reputed health benefits for relieving joint pain
  • Helps rebuild the body’s network of collagen and connective tissue
  • Promotes collagen regeneration and cell renewal throughout your whole body

How to take MedColl capsules?

Take 2 MedColl capsules daily, you can take your capsules either in the morning or evening, whatever you find more convenient. MedColl can be taken with or without food. For the best results, it is recommended that you take MedColl daily and on continuous monthly basis.

When will I see the effects of MedColl?

MedColl will start to work from the first time you take it by helping you look and feel good. People who take it every day can actually see the results of anti-ageing from as little as 6 weeks to 12 weeks.

Look Good

It contains a Type 1 bio-marine collagen complex along with natural anti-ageing and anti-oxidant ingredients so is a great beauty supplement.

And Feel Good

It promotes new collagen regeneration and cell renewal throughout the whole body and can also help with overall well being.

What is Collagen?

Collagen is something we take for granted but collagen holds everything together and forms the main component of all body tissue – conecctive tissue.

Where do I have Collagen?

Almost everywhere! You have collagen in your skin, bones, organs, tendons, veins and ligaments and it makes up more than 30% of a human’s protein. 90% of our collagen is Type 1 (C1).

So why is it important?

It gives us strength, flexibility and elasticity in our skin, ligaments and tendons and parts of our bones.

So why do I need a supplement?

As we get older (from the age of 25) the amount of collagen that our body produces decreases and we start the natural ageing process. Our skin loses the natural elasticity and starts to show fine wrinkles which deepen as we age.

Less collagen as we age also affects the connective tissue in our joints which means that we lose fexibility and mobility and joints can start to cause us pain.

How does MedColl work?

MedColl aims to help replenish and rebuild your supply of natural collagen throughout the body and unlike face creams that can just sit on your skin, MedColl is absorbed into your body and works from the inside out to produce results you can see and benefits you can feel.

Is MedColl safe?

Yes it is safe and natural. MedColl has also been scientifically proven and has been registered with the Food Safety Authority of Ireland (FSAI)

How long is the shelf life for MedColl?

MedColl has a shelf life of up to 3 years.

Like with all supplements you should check expiry dates and use MedColl before any expiry dates to get the best results.

Additional Information

  • MedColl is not suitable for vegetarians.
  • As with all supplements, if you are pregnant or breast-feeding you should consult your health care professional before taking MedColl.

Can I take MedColl if I am pregnant or breastfeeding?

We always advise that pregnant ladies and mums who are breastfeeding to take advice from their health care professional before taking any supplements at all.